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Home > Customer Care

Customer Care

It's easy to track your order
Use our order tracker

Login to your account from the top right of the page.


Click the order tracking code* within the 'Account Summary' tab.

*Tracking link unavailable for 'Collect in store' orders


See the latest status of your order from the carrier.

You can also track your order directly from your 'Order Despatched' email sent from us.

At Millets it's our philosophy to provide exceptional customer service. We want you to have a hassle-free online shopping experience from the moment you buy to the day your products arrive and beyond. We strive for perfection, yet we're only human. So although every effort goes into delivering first-class service and communications, occasionally things go wrong. However we promise that if it does, then fixing it quickly becomes our top priority.