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Extended Returns

From Monday 1st November 2021 we are happy to exchange or refund any* items bought up to Sunday 23rd January 2022 returned in an unused and saleable condition with a proof of purchase. Your statutory rights are not affected.
*Exclusions apply, view our Returns page for full terms and conditions.

Our delivery and collection services

We offer a range of options to enable orders to be fulfilled in a way that suits you. Choose from a variety of delivery services or opt to collect your order from any of over 500 collection points situated across the UK.

 

Contactless Delivery

You can be reassured by our contactless delivery. Our delivery team will place the package on your doorstep, knock on your door, then step back. We will not require a signature but will simply ask for a name. If you are not available to answer the door we will retry delivery on the following working day.

Standard UK Delivery

Available

Standard UK delivery is £3.95 or FREE when you spend over £70

Delivered in 3-5 days by Hermes or DHL between 8am and 8pm, Mon-Sat.

A tracking link will be provided once your order is despatched.

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Premium Express Delivery

Unavailable

Premium Express Delivery is £6.95.

Delivered in 2 Working Days
Delivered by DHL or Hermes Monday-Friday. Orders must be placed before 4pm to arrive in two working days.

A tracking link will be provided once your order is despatched.

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Next Day Delivery

Unavailable

Next Day Delivery is £4.95.

Order by 3pm Sunday-Friday
Delivered by Hermes or DHL between 8am and 8pm Monday-Saturday.

Next day cannot be offered in the following areas, and will be attempted within 48 hours: BT (all Northern Ireland), GY, IM, JE, KW11-17, HS, PH32-35, ZE.

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Express 48 hours (Heavy)

Unavailable

Special service for orders over 20kg. Delivered by DHL within 48 hours Monday to Friday. No deliveries at weekends.

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International Delivery Services

Unavailable

Delivery times and charges vary by service and region.

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Click & Collect

Unavailable

Click & Collect is Delivery to Store is only £0 for any order.

Delivery times and days vary for each store, but we will contact you when your order is ready to collect. Please do not contact our Customer Care team for updates until after the estimated delivery time in your order confirmation email.

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British Forces Post Offices

Unavailable

We deliver all orders to BFPO destinations FREE of charge.

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Most Frequently Asked Questions

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