Payments, Discounts & Gift Cards

You can buy a JD Ultimate Gift Card online or in-store at any participating JD Group retailer, including GO Outdoors, Blacks, Millets, Naylors, JD Sports and other JD Group stores.

Just choose your desired amount and checkout. A physical gift card will
be delivered to your chosen address in a presentation sleeve, pre‑loaded with the value you selected.

Key information:

• Physical gift card delivered to you
• Available to purchase online or in-store
• Valid for 12 months from the date of purchase
• Non‑refundable
• Can be used in participating stores across the UK, Northern Ireland and the Channel Islands (participating stores only)

JD Ultimate Gift Cards can be redeemed in-store only at participating JD Group stores, including GO Outdoors, Blacks, Millets, Naylors, JD Sports and other JD Group retailers.

They cannot be used online at this time.

Important to know:

• In-store redemption only
• Can be used as full or part payment
• Not compatible with any online purchases
• Online baskets containing Brand Partner items are not eligible

As Ultimate Gift Cards cannot currently be used online, you can check your gift card balance at any Millets store. Simply present your gift card to a member of staff at the checkout, and they will be able to confirm the remaining balance for you. This is a convenient option if you are planning to make a purchase in store.

We're sorry to hear that your payment was unsuccessful. Please check that your payment details are correct and that sufficient funds are available. If the issue persists, please contact Customer Services, and our team will be happy to assist further.

We're sorry to hear that you believe you have been charged twice. Please contact Customer Services with your order details and any relevant payment information. Our team will investigate the transaction and help resolve the issue as quickly as possible.

Gift Cards are valid for twelve months from the date of purchase. The Gift Card will expire, and any remaining balance will be reduced to nil if it is not used within a 12 month period. Please contact us if the gift card has expired & we can reissue another one.