Lifeventure
Thermal Mug

Some areas are not available for express and next day delivery. Click here for full details of our delivery options.

Tracking your order

You will receive an email when your goods are on their way.

Returns

Should you wish to return a product for any reason, you may do so by taking your purchase to your nearest store within 28 days of date of dispatch. Goods can be exchanged or refunded within 28 days of dispatch. Please note that stores cannot accept returns on items purchased as part of a "3 for 2" promotion. Click here to find out your nearest store

Alternatively, for your convenience, we are pleased to offer Collect+ as an easy way to return products to us. Collect+ has parcel drop off points in over 4,500 local stores, most are open early until late, 7 days a week so you can return items at a time and place that suits you. Click here for more information about Collect+

If you don't have a store nearby or just don't have time to visit your local store, a refund can be obtained by returning the goods by post. However, please ensure that you use a tracked service and remember to include your Postal Returns Note (included with your original order).

In all instances the goods must be returned in saleable condition and in their original packaging to qualify for a 28 day refund or exchange.

Please note: we cannot exchange or accept a return on swimwear, with the exception of faulty merchandise.